Frequently AskedQuestions
Got questions? We've got answers. Explore our FAQ section for quick solutions to common queries about our products and services. From troubleshooting tips to product information, find everything you need to know right here. Can't find what you're looking for? Don't hesitate to reach out to our support team for personalized assistance. Call us at +1-855-222-0893 to speak to someone immediately. Email us at [email protected] and we will respond within an hour. Or just hit our Live Support Button and talk to us now.
Can I Change My Screen Name?
Unfortunately once you make a username you cannot change it. However, you can change your screen name, which others see, in the “Edit my profile” page, accessible from the main menu. If you’re having troubles finding it, please call us at +1-855-222-0893 or email us at [email protected], and we will happily walk you thorough the process.
MoreCan I Delete Pictures?
Absolutely. Clicking through the “Edit my Account” link on the main menu, you can delete photos as you see fit. For further info please call us at +1-855-222-0893 or email us at [email protected].
MoreHow do I upload a photo?
Navigate to the “Edit my Profile” page on the main menu. This will bring you to a page where you can upload a photo, as well as edit other sections of your public profile. For additional help, call us at +1-855-222-0893 or email us at [email protected], and we will help you with this.
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How do I Edit My Profile?
Just click on “Edit my Profile” on the main menu. Typically, the more you add the more someone will look at your profile. If you need additional assistance please call us at +1-855-222-0893 or email us at [email protected] and let us help.
MoreMy Location is Not In Your List, What Do I Do?
At the moment, our list only includes major cities, so we would advise you to choose the city that is the closest distance to your area. Our list is constantly growing, so check back for more accurate location listings.
MoreMy credit card keeps getting declined and I don’t know why?
There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-855-222-0893 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.
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